Privacy Policy

Last Updated: June 2025

At JC Airport Transfers, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

JC Airport Transfers is a sole trader business providing private hire and airport transfer services.

Contact details:
📞 01924 851150
📱 WhatsApp: 07395 123691
📧 info@jcairporttansfers.co.uk

If you have any questions about how we handle your personal data, please get in touch using the details above.

2. What Personal Data We Collect

We may collect the following information when you contact us or book a journey:

• Full name
• Phone number
• Email address
• Pickup and drop-off locations
• Flight numbers (if relevant)
• Special requirements (e.g. luggage, child seats)
• Payment preference (cash/card) – note: we do not store any card or banking details

3. How We Use Your Data

We only use your personal information to:

• Confirm and manage your booking
• Communicate with you regarding your journey
• Track flight arrival times (when applicable)
• Provide customer service and support
• Meet our legal obligations (e.g. record-keeping for licensing/tax)

We do not send marketing communications unless you have actively opted in.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Contractual necessity – to fulfil your booking
• Legal obligation – to comply with accounting, licensing, or insurance regulations
• Legitimate interests – to operate and improve our business

5. How We Store and Protect Your Data

Your information is stored securely, whether electronically or in paper records. We retain data only for as long as necessary to:

• Deliver our service
• Comply with legal or regulatory requirements

Access to your data is restricted to JC Airport Transfers only.

6. Sharing Your Information

We do not share, sell, rent, or otherwise disclose your personal information to third parties. Your data is used solely for the purpose of delivering your booked service.

7. Your Rights Under UK GDPR

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data where it’s no longer needed
• Object to or restrict certain types of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us directly.

8. Cookies & Website Tracking

Our website may use basic cookies and analytics tools (such as Google Analytics) to understand how users interact with our site. These do not collect personally identifiable information unless you fill out a form.

You can control or disable cookies through your browser settings.

9. Updates to This Policy

This Privacy Policy may be updated occasionally. The most recent version will always be available on our website. We encourage you to review it from time to time.